WL General

FAQ Categories

Create and manage FAQ categories 

All FAQ's should be assigned to a category, categories help organise questions and answers so they can be pulled through on the frontend of the website through a Content Block field 

Adding a category
  1. Click 'Create category' 
  2. Enter category name, description and select if this category should be published on the website

adding-faq-categories.png

Updating a category
  1. Right click the category row you want to update
  2. Click 'Edit'
  3. Update category details 

FAQ's

Create and manage FAQs

FAQs help answer any questions users possibly have to reduce blocks and increase conversions

Adding an FAQ
  1. Click 'Add FAQ' 
  2. Enter the Question, Answer and the Category (See creating categories) that this question will belong to. You can also choose to Publish or Unpublish this question to prevent it from being shown on the frontend. 

adding-faq.png

Updating a category
  1. Right-click the question row you want to update
  2. Click 'Edit'
  3. Update details